Shipping Policy
The typical delivery time frame is between 5 to 7 business days however, you may receive your items earlier.
All orders are shipped with a tracking number sent to you about 2 days after the order is placed.
SHIPPING RATES AND ESTIMATES
USA (5 - 7 Business Days) excluding Alaska & Hawaii
CANADA (5-7 Business Days)
AUSTRALIA (5-7 Business Days)
MALAYSIA (5-7 Business Days)
SINGAPORE (5-7 Business Days)
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at contact@freshidro.co with your name and order number, and we will look into it for you.